We send our goods worldwide!
Free shipping for orders above 250 USD!
ENTER THE CODE FS250 WHEN CHECKING OUT!
For orders below 250 USD following shipping costs apply
- INTERNATIONAL 4-8 DAYS 35 USD
- SWITZERLAND A-POST 9USD
IMPORTANT EXCEPTION - during SUPER SALE CAMPAIGNS - this code can not be applied - meaning no free shipping during SUPERSALE CAMPAIGNS
We will refund you the money for the items that are returned within 7 days after receiving the goods, that has not been worn or altered and is accompanied by its original tags and packing slip.
Please return the goods to our BERENIK Boutique in Zürich.
+41 77 427 78 36
BERENIK is not responsible for return shipping costs nor duty reimbursement in the case of international purchases.
All sales are final after 14 days of purchase.
Sale merchandise can not be returned.
Your return will be processed as soon as possible but allow up to 7 days for your refund to be processed.
We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements.
Orders are processed the following business day, Tuesday through Friday, excluding holidays.
Orders received on weekends and holidays will be processed the next business day.
Orders are processed from Zürich, Switzerland.
Availability of products is not guaranteed.
If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone.
We ship your order with Swiss Post International Priority 4-8 business days.
Buyer will receive a shipment confirmation email with the shipping tracking number.
Expected arrival date for international orders is approximately 7-14 days from the order date.
For international orders, a customs duty will be charged to you depending upon the country in which you reside.
BERENIK is not responsible for payment of this duty.
Merchandise in saleable condition with all original tags attached may be exchanged or receive store credit within 7 days of purchase when accompanied by the original sales receipt for the current selling price.
No refunds. No price adjustments. Store Credit will not expire and can be redeemed anytime and on any product.
All sales are final on sale merchandise.
We hold the right to deny exchanges or store credit if the merchandise returned does not meet our return policy requirements.
Any further inquiries should be directed to firstname.lastname@example.org or give us a call at +41 77 427 78 36 (tuesday-friday 12am-8pm, saturday 10am-6pm)